I rely on NWLPC!

Our staff has become better equipped to deal with the ever changing needs of the customer. Mystery shopping allows us to have the confidence in the company they employ, and faith in the employees who are managing the day to day operations.
I would recommend Northwest Loss Prevention to any company looking to improve it`s customer service skills, and to assist in identifying any weak areas that may exist.

Property Manager Client

Very happy with results!

I`ve used NWLPC for a couple of years now and am very happy with the results. When I do need to take action with someone based on their findings, I feel confident I`ve done things appropriately and won`t be the target of a wrongful termination lawsuit. I`d definitely recommend using NWLPC.

Restaurant Client

We are VERY pleased!

Our parking management company has been using Northwest Loss Prevention Consultants for over two years. We are very pleased with the level of service we have received - and with the competence of the shoppers.

NWLPC has been very accommodating with our special requests. I would not hesitate to recommend NWLPC to anyone looking for a mystery shopper service.

Parking Lot Client

BEST Investment!

NWLPC has proven itself to be one of the BEST investments our company has made! Incorporating a secret shoppers program increased our awareness of areas that require additional attention and also highlighted areas of excellence.

It is assuring to know that we have a professional company like NWLPC to provide us with well trained shoppers and detailed reports outlining their experience. We have witnessed a tremendous growth in both our managers and frontline team`s attention to detail. I would highly recommend Northwest Loss Prevention to any company that wants to improve their programs and service.

Lori Middleton HR/Marketing Director